I need a solution
Had a good chunk of my computers come up with this virus detection on last nigfhts scan. Can anyone help me better understand this issue?
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ISB.Downloader!gen68 Malware
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Error de Symantec Management Server
I need a solution
Hi evereyone, im new in the forum.
The error when i try to access to the web console (http://localhost/Altiris/Console) is the detailed below.
Altiris version 7.1 on a Windows Server 2008 R2
SQL Server 2008 on a separate Windows Server 2008 R2
Already trubleshooted every step it says, what else should i check?
Guess you ll need some extra information to help me, please guide me a little, thanks!
ERROR:
An error occurred that prevents the Symantec Management Console from displaying correctly.
If this page appears instead of a page or web part in the Symantec Management Console, go back to the previous page through the menu or tree and keep working. If the problem persists, consult your local network administrator.
If this page appears instead of the Symantec Management Console, the cause could be one of the following:
• The "Altiris Service" service is not running. Start this service on the server and reload the console.
• The account used for the "Altiris Service" or Notification Server websites is not correct or disabled, or the account password has expired. On the computer with Notification Server, run "C: \ Program Files \ Altiris \ Notification Server \ bin \ AeXConfig.exe / svcid user: (username) password: (password)]" and, if a location was used that it was not the default, replace it with the correct installation path to provide a new account.
• The name of the team was changed with Notification Server. It will be necessary to perform the following steps to correct this:
• If SQL Server is installed on the same computer as Notification Server:
• In the case of SQL Server 2005, visit this link Instructive: How to change the name of a computer that hosts a separate session of SQL Server.
• In the case of SQL Server 2008, visit this link Instructive: How to change the name of a computer that hosts a separate session of SQL Server.
• Open the file [NS INSTALL DIRECTORY] \ Notification Server \ Config \ CoreSettings.config and look for the word 'key = DBServer'. Replace the 'value' attribute of the XML element that you found from the old server name to the new server name.
• If the account used for the "Altiris Service" or Notification Server websites is a local user (that is, not a domain user), you must update the account with the new name. To do so, you can perform the actions specified in the second bullets of this page.
• Open the Registry Editor and go to the registry key "HKLM \ SOFTWARE \ Altiris \ express \ Notification Server \". Find any value that contains the name of the previous server and replace it with the new name.
• Transfer the agent back to all previously administered computers. (#)
• Run Windows programming called "NS.Package Refresh" to re-validate package sites and server packages. To get to the Windows programs, go to 'Start'> 'Control Panel'> 'Scheduled tasks'.
• If you have a hierarchy configuration, you must delete and re-add the server with a new name to the hierarchy. To do so, go to the "Hierarchy Management" page, to the "Settings"> "Notification Server"> "Hierarchy" menu.
In both cases, the Symantec administration server log and the Windows event log may contain useful information. The Symantec administration server log can be accessed by the server by running the "Start"> "All programs"> "Altiris" menu
One of the logs:
<event date="May 08 15:28:57 +00:00" severity="8" hostName="G100603SVA66" source="Altiris.NS.Security.SecurityContextManager.SetContextData" module="EventEngine.exe" process="EventEngine" pid="2248" thread="26" tickCount="643675"><
I am missing something? What could be the reason?
Best Regards,
Claudio
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Upgrade multiple clients with different sep versions
I need a solution
Hi,
Our envoirenment has a mix of SEP 14 and 12 clients. I've set the auto deployment to deploy 14.0.3929.1200 to all clients in all groups, but some of the older clients are still on 12 and cannot update due to their OS restrictions, so I need to deploy the latest 12 version too (12.1.7445.7000) to update them.
As I already have 14.0.3929.1200 deployed to all groups, if I deploy 12.1.7445.7000 aswell to the same groups, will this 12.1.7445.7000 version only install on the systems that need it (SEP 12 versions, system that dont support SEP 14), and it won't downgrade 14.0.3929.1200 clients to 12.1.7445.7000?
Does SEPM 14 have any intelegence in the background to update the cleints to the latest supported cleint version automatically that has been deployed or will it keep changing the cleint versions back and forth?
Thanks!
arden
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After Upgrade 7.6 to 8.1 imaging
I need a solution
I have upgraded from 7.6 to 8.1 and updated my agents on my Winodws computers. However when trying to test deploy an image the computer will just sit at the Automation screen and Ghost will not begin. What am I missing? It boots to WinPE via PXE fine but just won't start the Ghost part of the image deployment. Thanks for any input.
~Michael
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Implementing Web Isolation
I need a solution
Dear Team,
On proxy-chaining (ProxySG), what is the best position in network to put Threat Isolation Proxy?
2 edges proxy available on this case, one proxy collecting session from clients, forwards it to another one proxy before reaching the internet.
My concerns are the websocket performance and policy management.
Best Regards,
Eric Halim
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Virus def for BlackHeart Ransomware
I need a solution
Hi Team,
just wanted to know which virus defs covers BlackHeart Ransomware. On Virustotal.com
symantec deteced as trojan.gen.2.
Kindly let me know which virus defs covers BlackHeart Ransomware.
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